Sales
Final
Customer Care
Returns Policy
Coffee is a food product, so all sales are final and refunds are not offered.
Due to the nature of coffee as a food product, returns, exchanges, and refunds are not accepted. We do review specific order issues when reported promptly.
Claim window
Within 7 days of delivery
Possible outcomes
Replacement or store credit
Exceptions we may review
- Damaged products
- Defective products
- Incorrect orders
What to include with a claim
- Order number
- Description of the issue
- Photos of the product and packaging
How claims are resolved
After reviewing the submitted information, BobyKfe may offer a replacement or store credit at its discretion. Refunds are not available.
BobyKfe
Report an order issue
Contact us at help@bobykfe.com within 7 days of delivery.